Wednesday, January 23, 2013

The Pottery Barn Fiasco...

Oye.

So I always wanted a grey and yellow nursery. Since the beginning of time... I just love those colors! So pretty... well anyways. Back in the fall I asked hubs what he thought of it and he thought it was a little depressing... Glass half full only looking at the gray part? Who knows... we we looking online at Pottery Barn Kids at the bedding and he said he liked this one...

 
I'm pretty sure he just shut his eyes and picked one to shut me up and get back to the new episode of Pawn Stars... but whatev. I didn't like it. After a few days... for some reason... it just hit me. I loved it! It's all I thought about and became the basis for Lilly's room. Funny thing is... hubs is spot on most times. He picked our wedding song all on his own (U2 - All I Want is You) and also came up with Lilly's name on our honeymoon (that's a CUTE story! - stay tuned)... So I wasn't too surprised when he hit the nail on the head with this one... I don't know why but for some reason I am drawn to Purple for Lil Miss Lillybear... Lilly, Lilac, Lavender... maybe? I don't know. I never was a fan of purple to begin with but now I look for it everywhere I go... Anyways this bedding became the basis for our nursery - SO I WANTED IT NOW!!
 
Thanks to my awesome MIL... she gave us a gift card to Pottery Barn for xmas! YAY BEDDING! I ordered it the next day on Dec. 23rd... I was able to get her bedding bundle (yay!) which consisted of the crib skirt, fitted sheet, and toddler quilt as pictured above. I want the bumper as well (shush about the safety hazards - i'm not a moron), and the pillow sham but those weren't in the budget. I was able to get this adorable, SUPER soft fur stroller blanket that i've had an eye on as well..
 
The middle one!
 
 
Sigh...  I could rub it all day! I saved on the bundle and also on the blanket because it was on clearance. The kicker was... the bedding was on backorder til January 5th, would be at my house the 10th. Sigh... Oh well let's do this! I didn't have patience or time to drag hubs down to the mall 1/2 hr away to grab it myself so I ordered... all is well! I registered and set my event date to that day so I could use my 10% completion discount yay! Anyways...
My blanket arrived on the 28th... holy fast shipping! This is great! It came with a $10 PBK coopin that I could use on a purchase of $10 or more - score!! I also looked online and the blanket went down $10! What?! So I called PBK and they promptly sent me a $10 gift card for the price adjustment. Yay!
 
Time goes by... the 5th goes by... no shipment email? Hm... weird. The 10th comes so I call PBK and they tell me "sure it will be there today". Awesome! Wait around all day for UPS... i'm LEAVING to go to meet a friend somewhere and I see UPS at my neighbors so I wait for him... blows past my house. Hm?! Maybe I look sketchy pulling out of my driveway up to his truck then back in my driveway and he didn't wanna leave my package with a crazy preggo so he just went by? Who knows. I get back from and early dinner and call PBK... Yeah THE QUILT IS STILL ON BACKORDER! But the sheet and skirt are there... however since I ordered the damn thing in a bundle they have to send it together. Arg. I got off unsatisfied. Atleast I maintained my pleasant demeanor.
 
 
I called back like 10 min later, because, well... I always do better on every phone call if I call back a 2nd time. This time I talked to a girl named Desiree. She was wonderful. She has no idea why I was told it would be there today cause it was clearly on backorder... and has no idea why I was told only the quilt was on backorder cause the skirt was too! Ugh. She went above and beyond to see if I could pick them up at stores, to see if I could switch skirts which i'm gonna do anyways... nothing. It was that damn quilt that was backordered. It would be at the warehouse on the 17th, delivered by the 22nd. Sigh. She felt bad and was surprised at how patient and pleasant I was so after 70 min of phone call... I ended up with my shipping refunded for another $21 gift card. Oh well... I already got $41 dollars back so far so I took it and went...
 
I emailed PBK customer service, telling them how disappointed I was in their service, that I would NOT be ordering online again, but that Desiree was wonderful and I hope she got the acknowledgement she deserved.... it got me nowhere but I hope atleast Desiree got some recognition.
 
17th rolls around - no shipping notification. I was done being Mrs. Nice Preggo! I called PBK and, always polite, told me that it wasn't going to be in the warehouse til Wednesday (today). Sigh. That lady did NOT get the nice preggo lady of the past. I wasn't horrible, but I didn't go out of my way to hide my frustration either. Oh well... Bedding will be here the 28th.
 
Thing is... that original PBK coopin I got... expires the 31st... so I had from the 28th to the 31st to get the bedding and get down to PBK kids to exchange the skirt and spend my extra gift cards. It was stressful! Thankfully my dear friend Hayley convinced me to meet her in the aformentioned post... and I got my beautiful sham to match Lilly's bedding (FOR FREE!) and cheesecake and all that goodness... which hubs and I ate in bed last night mmm...
 
So today is Wednesday... my bedding warehouse arrival date. Just called PBK and IT HAS ARRIVED IN THE WAREHOUSE!! Yesterday!! It will ship out by Friday and I am in the "chosen number" (lol) that will have my bedding be shipped out this time. Thank. The. Lord. And thank the lord for Auntie Hayley who made me go down cause I never woulda made it in time before my stupid coopin expired! Aye...
 
Now, after we get the bedding, I will exchange my crib skirt for this one...
 
 
I find it more versatile with other bedding for subsequent children... and I also find the Brooklyn crib skirt to be obnoxious... Besides... I want to make these curtains!

 
I bought $12 Walmart white panels for her room since we were having friends over and I didn't want blank windows... so i've decided to just upcycle those instead of returning them and buying or registering for 4 x $89 panels? I DON'T THINK SO SISTA!
 
I also have one more sign to make... i'm having trouble deciding between a sign or a copy PBK message board thing... And I need to upcycle my lampshades. Lilly's DIY Nursery projects will be another post entirely.




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